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Human Resources and Luxottica: The People People

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The Human Resources department is an essential part of any successful organization.

ara Robertson, Luxottica Senior Manager

HR employees wear many hats and work closely with professionals all over the company. Being an HR team member can be challenging, but also rewarding and fun!

Sara Robertson, Luxottica Senior Manager, HRBP describes her experience working in HR for Luxottica, a career that has provided her with opportunities to grow and flourish.


Tell me a little bit about your work history at Luxottica.

I joined Luxottica Retail’s HR administration team shortly after graduating from the University of Cincinnati and was excited to work for a global organization that appeared to have a lot of great career opportunities.

Almost 10 years later, I can say that I made the right decision as the organization has provided me with many challenging assignments and I’ve been able to learn from some great leaders and peers. I joined my current team in early 2013 during a transformation period and have spent the last two years as an HR Business Partner, providing support to nearly 1,000 Shared Services employees located at our Cincinnati Service Center and in the field.


What do you enjoy most about working in Human Resources at Luxottica?

I enjoy the variety of areas I’ve had an opportunity to experience within HR and the variety of people that I’ve been able to collaborate with and provide HR support to.  As I mentioned before, I joined the organization in an administrative role, but I’ve had the opportunity to provide support to the field, CSC and RxO facilities, working in areas such as employee relations, call center management, talent acquisition and HR systems.

Each opportunity has provided me with a unique skill-set and relationships that have helped drive and shape my career. In my current role of HR Business Partner, I ensure that company priorities are focused in the most critical areas that support the business for both the short and long term.  That includes supporting Shared Services teams with organizational/role design and strategy, talent and change management, leadership development, employee relations and engagement and talent acquisition strategy. Now I call that variety!


How is working in HR at Luxottica different from your previous work environments?

I have grown up in this organization and I can say that the HR team at Luxottica is much more collaborative than previous organizations that I have worked for.  Each HR team works differently but we all understand that we rely on one another to get things done and to be successful.

We recently set our 2015 business objectives to align our focus for the year and it reminded us that we cannot meet or exceed our goals as an HR team if we operate in a silo.  If we have a goal to build the bench necessary to successfully achieve current and future business strategies, we need support/collaboration from all areas including:

HR systems to ensure our technology is state-of-the art

Total Rewards to accurately benchmark our roles and build competitive comp/benefit plans

Talent Acquisition to source talent and build pipelines

Talent Management that offers engaging learning/coaching programs

And more!

We’ll be successful in meeting our goals if we continue to collaborate and challenge one another.


What are you working on now?

It’s an exciting and busy time of the year for us as we focus on the performance management cycle.  This includes conducting performance calibration sessions with our teams to ensure that we are fairly and consistently assessing performance, setting and aligning annual objectives/goals, meaningful conversations, compensation planning, and my favorite–talent reviews and succession planning!

Although we assess our talent throughout the year, spring talent review sessions give us the opportunity to connect with teams to identify key talent, development opportunities, career moves and succession plans. We use this insight to partner with talent management in designing and developing learning programs for the remainder of the year.

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