Service Center Associates Celebrate Oktoberfest Style
There’s Nothing Sour About The Annual Unkraut Festival
It’s Oktoberfest season everywhere, including the Luxottica Service Center where, each year, Kurt Unkraut, Director of Luxottica’s Service Center, hosts his very own Unkraut Festival.
Kurt has made it an annual tradition to serve up his thanks to his team after the busy back-to-school season with some good old-fashioned German food and … of course … traditional lederhosen.
Associates in the Service Center field approximately 1.8 million customer and associate contacts via phone, email, live chat, and social media annually. During the busy back to school season, call volume spikes significantly so Kurt treats the team to Oktoberfest fare such as sauerkraut and brats – -served by Kurt himself – along with a Cincinnati, OH favorite – Skyline Chili.
“Associates love the festive atmosphere and having time to relax with their teammates, but they especially love that it’s my turn to serve them,” said Kurt. “And I love doing it! They deserve special treatment after working so hard.”
What’s Kurt’s favorite German food and drink? “My favorite German foods are goetta – another Cincinnati specialty – and wiener schnitzel,” he said. “I prefer a nice bottle of Riesling wine from the Rhine region of Germany, too.”