Meet Tom: His Imagination Launched an Award-Winning Program
Tom Wible, Manager of Associate Engagement for Sunglass Hut Operations, built a digital rewards and recognition program for store associates that delivered more than a half-million associate recognitions in the first six months of the rollout.
Not only was this program a perfect fit for Sunglass Hut store associates, but it also received an Excellence Award for Associate Engagement from the International Association of Business Communicators.
Describe the feeling of winning an award in front of all your colleagues and the CEO of Luxottica?
It was a surreal experience, as well as very special to be called up on stage to receive my award in front of everyone. And, having Mr. Guerra there was amazing. It’s not every day that you get recognized in front of the CEO of your company, let alone a global company the size of Luxottica.
Why are the Luxottica Characteristics so important to you, especially the one you were recognized for?
The Luxottica Characteristics give me the guiding principles that I use on a daily basis in my work. In my role of Associate Engagement for Sunglass Hut, I constantly need to be looking ahead and thinking of new ways to inspire and engage our Associates so they can feel valued, which then inspires them to do their best every day and provide excellent customer service.
What is your favorite part about working for Luxottica?
The people I get to work with and support every day are amazing! Everyone brings something different and special to the company, and together, we all work hard to reach the common goal of making Luxottica an unstoppable force in the world.